built on the official WhatsApp Business Platform
Your customers live on WhatsApp.
Now your business does too.
Xilot is one inbox for WhatsApp, Instagram and Messenger — with the CRM, campaigns, bookings, invoices and AI agents already inside.
The kind of tool you set up on a Tuesday afternoon, and by Wednesday it's answering customers before you've seen the notification.
free to start · no credit card · your data stays yours
Aarav Shah
WhatsApp · +91 98•• ••432
Hi! Do you deliver to Jaipur? 🛵
10:42
AI assistant
Yes, we do! Jaipur orders arrive in 2–3 days, free above ₹499. Want me to share today's catalogue?
10:42
Great — I need 40 pieces for my store 🙏
10:44
Priya · Sales
Hi Aarav! Happy to help with the bulk pricing — sending you the wholesale list now.
10:45
watch it work
Don't take our word for it — watch it run
These aren't videos or mock screenshots. They're the three moments that make Xilot click for people: an automation executing, an AI agent actually doing things, and a chat turning into revenue.
01 · automations
You draw it. Xilot runs it.
A customer texts, the AI reads what they want, and the right branch fires — a price list, an agent, a booking link. The flow you're watching is the exact shape most of our customers ship in their first week.
- · 50+ blocks: triggers, conditions, AI, delays, go-to
- · Wait-until: reply, date, event — with timeout branches
- · Every run logged, step by step, for debugging
flows / lead-qualifier — published
run #1,285 · 0.9sWhatsApp message received
trigger · keyword: *
AI — classify intent
pricing / support / other
Send template
price_list_2026
Assign to agent
team: support
02 · ai agents
It doesn't just chat. It does things.
The agent looks up the order, checks the courier, and answers with facts — not a canned apology. Billing and WhatsApp's 24-hour window are checked before anything sends.
ai-agent / order-support
liveincoming · WhatsApp
where is my order?? i paid on monday — #4231
lookup_order("4231")
shipped · courier: Delhivery · eta: Thu
drafting reply
03 · crm
Every chat becomes a deal card.
A Facebook Lead Ad lands straight in the pipeline, gets scored, and moves to Won — which itself triggers the thank-you flow. Nothing gets retyped, nothing gets lost.
crm / sales-pipeline
won this month: ₹2,41,000New
3Qualified
2Won
2Rohan Mehta
via Facebook Lead Ad
₹45,000
the whole kit
Sixteen modules. One subscription. Zero duct tape.
Most of this list is usually four separate SaaS bills and a Zapier account held together with hope. In Xilot it's one login, one contact record, and automations that can reach into every module.
Team inbox
Eight channels in one thread view — assignment, notes, labels, and human takeover when it matters.
Visual flow builder
Drag blocks, connect arrows, publish. If you can sketch it on a whiteboard, it runs.
AI agents
Reply, classify, summarise, translate — and take real actions like lookups, tagging and transfers.
CRM & pipelines
Kanban deals, lead scoring, custom fields per pipeline, and triggers on every stage change.
Broadcast campaigns
Personalised bulk WhatsApp with scheduling, automatic retries, and honest delivery counts.
Social & lead ads
Instagram comments trigger DMs. Facebook Lead Ads land in your CRM the second they are submitted.
WhatsApp storefront
Your catalogue inside the chat — browse, cart, and pay by Razorpay link without leaving WhatsApp.
Appointments
Self-serve booking with reminders, reschedules and no-show follow-ups handled by flows.
Invoicing & accounting
Quotes, invoices and credit notes — numbered, taxed, and delivered straight to WhatsApp.
WhatsApp Forms
Native in-chat forms (Meta Flows), built visually and published to Meta in one click.
Ecommerce triggers
Abandoned carts, new orders, low stock — each event can start an automation.
Tasks
Flows create and assign tasks with due dates — so follow-ups actually happen.
Real estate
Listings, viewings and deal stages, with follow-up messages sent for you.
Funnels & scoring
Drip sequences that warm leads up, scoring every reply, click and visit along the way.
Reports
Delivery, conversations, campaigns, AI usage — per module, filterable, exportable.
Teams & roles
Per-module permissions enforced on the server — not just hidden buttons in the UI.
For developers: a REST API with keys, webhooks on everything, and an HTTP block inside flows — so the things we didn't think of, you can still build.
no mockups here
Screenshots, straight from production.
This is the actual app our customers log into every morning — the flow builder, the inbox, the CRM and the accounting module, exactly as they ship.
Visual Automation Flow Builder
Design enterprise-grade automation flows with a drag-and-drop canvas. Connect 50+ nodes — messages, conditions, AI actions, CRM updates, accounting triggers — and publish in seconds.
- 50+ node types including AI Generate & Classify
- Multi-trigger: WhatsApp, CRM, Accounting, Webhooks
- Condition routing with live variable expressions
- OR-condition logic for complex trigger scenarios
- Set Variables, Math Operations, Go-to-Flow jumps
- Full execution logs & real-time debugging

More modules included
your first week
Set up on Tuesday. Forget about it by Friday.
No implementation calls, no consultants. Here's the actual sequence — as our own customers do it.
Connect WhatsApp
Link your number through Meta's official embedded signup. Templates, webhooks and approvals are handled inside Xilot.
Instagram, Messenger, Telegram, SMS and email connect the same way — when you’re ready, not before.
Bring your contacts
Import a CSV, sync from Lead Ads, or just let inbound chats create contacts on their own — tags and custom fields included.
Phonebooks keep segments tidy, so campaigns go to the right people and nobody gets spammed.
Draw your first flow
Start from a template or a blank canvas. A welcome-and-qualify flow honestly takes about ten minutes.
Test it on your own number first — you’ll see every step execute in the run log.
Let it run
AI answers first, your team takes over when it matters, and every conversation lands in the CRM by itself.
Check the reports on Friday. That’s the whole job now.
why one platform
One tool instead of ten tabs
A chat app here, a CRM there, a form tool, a scheduler, a spreadsheet to glue it together. We built Xilot because we were tired of that too. Same data, same place, no copy-paste.
Every conversation, lead and follow-up in one place — and the busywork quietly does itself.
— the whole point, honestly
plays well with others
The channels are native. The rest just connects.
WhatsApp, Instagram, Messenger and Lead Ads are built in — not bolted on. Everything else in your stack reaches Xilot through webhooks, the REST API, or the HTTP block inside flows.
Native channel
Native channel
Messenger
Native channel
Facebook Lead Ads
Native — lead capture
Meta Conversions API
Native — ad signals
SMS
Native channel
Native channel
Telegram
Native channel
Native channel
Native channel
Messenger
Native channel
Facebook Lead Ads
Native — lead capture
Meta Conversions API
Native — ad signals
SMS
Native channel
Native channel
Telegram
Native channel
RCS
Native channel
Razorpay
Native — payments
Shopify
via API & webhooks
WooCommerce
via API & webhooks
Google Sheets
via API & webhooks
Google Calendar
via API & webhooks
Your own backend
HTTP block in flows
REST API & Webhooks
For developers
RCS
Native channel
Razorpay
Native — payments
Shopify
via API & webhooks
WooCommerce
via API & webhooks
Google Sheets
via API & webhooks
Google Calendar
via API & webhooks
Your own backend
HTTP block in flows
REST API & Webhooks
For developers
if it speaks HTTP, it works with Xilot.
who it's for
Different businesses, same daily problem.
Too many chats, too little time, leads going cold in someone's phone. Here's how teams in each space put Xilot to work.
E-commerce & Retail
Abandoned-cart nudges, order updates and a storefront that lives inside WhatsApp.
See the playbook →Healthcare
Appointment reminders, intake forms and refill follow-ups that send themselves.
See the playbook →Real Estate
Lead-ad enquiries answered in seconds, site visits booked, deals tracked to close.
See the playbook →Logistics
Pickup confirmations, live status messages and exception handling on WhatsApp.
See the playbook →Telecom
Plan renewals, billing reminders and support flows that resolve before an agent is needed.
See the playbook →Education & EdTech
Enquiry nurturing, fee reminders, class updates and parent communication in one place.
See the playbook →Travel & Hospitality
Booking confirmations, trip updates and win-back campaigns for returning guests.
See the playbook →Automotive
Test-drive bookings, service due alerts and delivery updates — automated end to end.
See the playbook →no pitch, just the product
Try it on your own number,
this afternoon.
Connect WhatsApp, build one small flow, and message yourself. If it doesn't feel like magic within the hour, close the tab — no hard feelings.